1. HOW DOES ONLINE TUTORING WORK?

    Online lessons take place in an interactive, virtual classroom that is integrated into our website. In the virtual classroom, you and your tutor can connect and learn through video, audio, and a chat feature. Simultaneously you can collaborate and upload and view documents on a shared whiteboard in real time. Tutors who offer online lessons, select have 'Virtual Lessons' lit up in green underneath their photo.

    Both you and the tutor will be notified by email and text to log in to Tuty before the online lesson is to start.

  2. HOW DO I START OR JOIN AN ONLINE SESSION?

    Login to Tuty and on your side panel hit ‘My Sessions’ or ‘Online Sessions’ and you will see the online session that you have booked in. To enter the virtual classroom, click the Laptop icon under ‘actions’.

    You can access the online classroom ten minutes before the lesson starts. When you and your tutor are both in the online classroom begin your tutorial.

  3. HOW DO I TOGGLE AUDIO AND VIDEO?

    The audio and video should automatically load when you enter the virtual classroom. However to toggle on/off the microphone and webcam click on the bold webcam and microphone icons right of screen.

    If for whatever reason the online session freezes or crashes just exit the browse and log back in to Tuty, reopen the room through your dashboard. If there’s any problems contact us and we will do our best to resolve the issue.

  4. HOW DO I SEND MESSAGES?

    There is a chat box on the bottom right for you and your tutor to type to each other.

  5. HOW DO I UPLOAD ATTACHMENTS?

    Hit the ‘assets’ tab and you will see a + sign above the chat section of the classroom. Use this to upload and share files between you and your tutor. To then download these attachments - head to ‘assets’ and select the files that you wish to download to your desktop.

  6. CAN I LEARN ON MY MOBILE OR TABLET?

    Yes, the online virtual classroom can be used on a phone or tablet that has flash player installed. However we do advise that for optimal functionality and stability you use a computer.